Current Opportunities

Quality Assurance Supervisor

Position Summary

Reporting to the QA Manager, the QA Supervisor will directly supervise hourly QA technicians and ensure absolute adherence to food safety and quality standards. Provide leadership, training, direction, and oversight of QA programs to all personnel. Review and recommend implementation and alterations to food safety and quality programs for continual improvement. Interact with Service Center Management Team on all food safety and quality issues.

Key Responsibilities

  • Demonstrate and communicate Vantage Culture
  • Directly supervise QA staff, provide leadership, direction, and oversight of all QA staff, including effectively dealing with employee discipline, performance management, and training
  • Ensure the highest level of food safety and quality throughout the Service Center
  • Ensure implementation of existing food safety and quality programs; develop new programs as needed
  • Conduct regular audits to assure compliance with regulatory (USDA) and customer (product specifications)
  • Instill a zero defect tolerance and continuous improvement attitude throughout the department, and an absolute commitment to excellence and customer satisfaction
  • Interact with customer representatives and demonstrate the highest level of professionalism and customer service
  • Troubleshoot and assist in resolution of customer complaints
  • Train company employees in food safety and quality requirements
  • Establish perpetual education philosophy and practices throughout the Company as they relate to Food Safety and Quality systems
  • Protect the Company’s success by ensuring customer protection, satisfaction, defect-free work, and operational efficiencies
  • Maximize the use of assigned resources while meeting food safety and quality objectives
  • Review and maintain Quality Assurance documentation
  • Act as a liaison to USDA inspector personnel
  • Manage Quality Assurance staff, including QA Group Leaders, QA Technicians, and Product Auditors

Key Skills and Competencies

  • Experience establishing organization-wide standards and best practices, including developing policies, procedures, and workflows
  • Supervisory experience. Skills include strategic planning, influencing others, and supporting organizational change
  • Track record of maintaining high-quality standards for the organization. Understand key process issues and ensure process improvements happen
  • Experience implementing world-class quality concepts into an organization using continuous improvement techniques
  • Competently analyze and prioritize information to make appropriate recommendations
  • Ability to perform mathematical calculations in all units of measure
  • Ability to expand job responsibilities, suggest improvements, and collaborate with others to generate ideas and improve processes
  • Experience working with relational databases, statistical programs, and other tools to compile and interpret quantitative data
  • Help design and construct features for new products
  • Expert knowledge of SSOP's, HACCP, and USDA
  • Knowledge of microbiological testing
  • Strong organizational and communication skills
  •  Advanced user of MS Office software

Qualifications

  • Bachelor's Degree in relevant science disciplines: Animal/Food Science, Biology/Microbiology, Chemistry/Biochemistry
  • 2-4 years of experience in the QA field; supervisory experience a plus

Apply for this position online

Camp Hill Service Center: Quality Assurance Supervisor


Or download an application form

Application form (pdf)
Application form (Word)